AT&T reviews

The job is straight up cold calling and email spamming businesses. 70% of training occurs primarily within the first month which means it takes a true sales person to achieve success in the environment by grinding through your calls. Sales Managers (SMs) are hit or miss. I was fortunate with solid and well meaning managers however other coworkers had rude and unapproachable SMs that would ultimately discourage them asking questions. Limited flexibility in roles; The roles that are open upon graduation are the only options even if you show extreme talent and tendency towards different parts of the sales process. Upper Management, HR, and Ethical Concerns: Extremely opaque organization with unknowns becoming a daily occurrence (This would seem to be caused by the program being expanded to a huge level compared to previous years, a major growing pain). CRM tools across AT&T are not integrated and Salesforce is just being implemented, consequently you may call into 'select accounts' with designated sales teams on accident. Upper management encourages an "open door" policy, but concerns seem to fall on deaf ears while they try and hit the bottom line. Personally witnessed sellers attempt to steal sales from others, practice "full sipping" sales they were only allowed to take half credit on while SMs turned a blind eye. Truly is a cutthroat environment, never felt comfortable working in it. Work life Balance - In my class of about 100 people I would have rated myself in top 5-7 in hours put in at the office, I hung out with the others who did so as well. I put in anywhere from 50-70 hours/week. Went in on Saturdays and Sundays frequently to prep for the next week and research products that I would pitch to customers. Nothing to be proud of, but learned to work really hard and made the decision to leave all the easier.

Recruitment offers all these great future opportunities (IoT, Public Sector, Global accounts, Select accounts), management leaves you in the dark throughout the program on what is available (mainly because they don't know what will be available), and placement gives little ground as to what your options are if you are not on the top of placement ranking (fiber,(internet only), mobility (cell phones/ SIM cards only), and business development(cold call and hand off all leads to workers your age)). At the start of month 3, you will receive inbound calls and requests for additional information. This is good for some, but this creates outliers in the final stack ranking, as some lucky sellers get to close a huge deal that retires their quota. Most receive $100 broadband calls or angry customer service complaints. Ethics, effort, and leadership has no meaning in the sales development program, as the only thing that goes into stack ranking is what you sell. - Total numbers game - Lack of ethics and level playing ground - Upper management leaves you in the dark on placement - Over-promised career opportunities