AT&T reviews

Cronyism is rampant. Area managers select based on friendship and not interviewing the best applicant. I watched the company tell you to do things and then turn around and fire people for the literally things asked of you. So many self created barriers. If you're a sales driven individual, the red tape and politics will disgust you. If you sell don't sell enough, we'll coach you out. If you sell too much, you'll be investigated and fired that way. One of the worst ran companies I have ever seen. I still have nightmares about working at that toxic place. One way communication. The company doesn't care about changing anything other than continously driving unrealistic voice growth goals, then terminates everybody regardless of they hit or not. It's a big game. The company has zero integrity and everything is about saving face. They make you sign trainings, for example, that it's against policy to knock on doors to solicit sales. Then, immediately the area manager and director of sales will be instructing reps to hit the streets. Regardless of rain, cold, heat, etc.

Very demanding sales tactics and expectations. Management is focused on lining pockets rather than creating a pleasant work environment for employees. Management roles are very obtainable, but require you to "drink the kool-aid". The company used to let sales drivers follow their way if they were exceeding sales quotas, but now even the top sales reps in the company are forced to change their sales tactics regardless of the negative outcomes. Management boasts about customer service and helping the customer but would rather add a line to a customer's account that they don't need and justify it as "selling value not making their bill cheaper". Customers are usually well educated on all sales but it doesn't help you sleep at night.