AT&T reviews

3.3

52% would recommend to a friend

(42,054 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,054 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

50% off your already overpriced phone bill. Having a company, phone, tablet, and car. Free branded clothing.

Cons

Terrible management. Impossible goals 1 out of 10 people can make. Long hours. False leads. Driving all day, 1 hour to each customer. Trying to gain entry as unannounced representative for company. Early meetings 40 miles away, meaning you have to get up earlier by 2 hours. Customers are complaining about bill, and data transfer, and trading in phones. No training on system. No help when calling coworkers or managers in field. No such thing as workplace flexibility. Company is in debt, prices are going up, pay going down. If you don’t make 70% of goal you get zero! Which only 10% can do…

1.0
Mar 24, 2025

Stay away

Recommend
CEO approval
Business Outlook

Pros

Decent salary and benefits, including employee discount on AT&T services (50% off wireless lines)

Cons

RTO policy is 5 days/week in office with almost no flexibility and reports on your office presence as if you're a grade schooler, even if your team is located in other cities. There are no stock options/RSUs except for high-level managers (and we're supposed to celebrate when the stock goes up). Stay away from the Bothell office because 1) there's no cafeteria (executives say they can't afford to subsidize one), so your only on-site option is a food truck, vending junk food, or bring your own lunch; 2) the office is in an office park in the middle of nowhere, about a mile from the nearest transit, so you'll likely need to drive; 3) if you do drive, get to the office as early as you can, as there isn't enough parking; and 4) there is no assigned seating.

1.0
Jan 25, 2025
Recommend
CEO approval
Business Outlook

Pros

• The Dallas HQ is a nice office in the center of the city • Pay and provided devices are solid • Good for people experienced in tech sales and looking to improve

Cons

• Distracting work culture around the office from leadership, resulting in poor communication and a lack of good support to their mentees • Trainings are often unprofessional and do not prepare new workers • These often take too much time and leave little-to-no room for trainees to make 65 calls daily and reach more unrealistic metrics • High turnover among both higher-ups and trainees is concerning • Overwhelming expectations and pressure for strong performance • Full door-to-door day every 1-2 weeks going to small businesses • Most importantly, new grads with no sales experience should not even consider applying: it is too short-term and intense as a first job

Viewing 199 - 201 of 42,054 Reviews

Glassdoor has 46,471 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.