AT&T reviews

3.3

52% would recommend to a friend

(42,053 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,053 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

The folks that have spent years of their lives striving to make the local phone service the best in the world. As a whole, the craft and lower level managers are dedicated to both work and their commnuity.

Cons

1st level managers have become cannon fodder for upper management's hunt for extra profits. Some 1st level managers are making a choice between paying for prescribed medication or making a house payment. We are required to work extra hours and stand duty for no pay, so it ends up we are making less than the folks we manage.

2.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Our yellow pages have been the best in the business for well over 50 years and have made lots of money for our customers. Our new internet yellowpages.com is producing decently for our small business customers and has potential. Our union makes sure that our individual managers in Sacramento cannot abuse us as much as they'd like to.

Cons

In the internet age, marketing is changing as customers convert to internet advertising. Our management is not smart enough to figure out how to adapt to the changing market, and they blame their own failure on the sales reps that report to them. More than half of our middle managers have no college degree and have never studied pyschology, marketing or management.

1.0
Aug 2, 2008
Recommend
CEO approval
Business Outlook

Pros

If you desire to work at a place where advancement and education are not valued, then AT&T is the right place for you. You can work here for 35 years on cruise control, just kiss the right tail and you'll be fine. That's assuming that your director, ED, and VP don't screw enough stuff up to get everyone surplused. So if you are a yes man, who had no desire to get additional education and you don't want to get promotoed, then this is a good place to work.

Cons

I worked at this company for several years and had several years of "far exceeds expectations" on my yearly appraisial. I never got promoted despite many attempts to do so. As a manager you have no authority to make decisions. All decisions have to go through about 15 layers of red-tape to get approved. Senior managment is greedy and lines their pockets with 8 and 9 figure salaries, bonus, options, etc. while they continue to take bonus money and raises away from lower and middle management. Be prepared to purchase your own supplies as AT&T will not provide them for budget reasons. Morale is extremely low and when I left, I had dozens of colleagues ask me to keep their contact information in case there were opportunities at my new company. There is a sense of sadness when you walk into many of the offices as most people really don't want to be there. Don't fall for this line from managment..."This job is the right opportunity for you and you'll get exposure to the right people who will help you get the promotion you deserve and have proven in your skills and work habits." I heard that several times in many different positions and when the opportunties to go up a level opened up, I'd get this line..."Well, the budget is really tight right now and I really can't promote someone right now and I'm going to have to make this a lateral move." That was a common occurance. Backstabbing to get ahead is commonplace.

Viewing 190 - 192 of 42,053 Reviews

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