AT&T reviews

3.3

52% would recommend to a friend

(42,017 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Nov 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The mobility industry is expanding. The iPhone has brought in new customers.

Cons

The corporate bureaucracy is unbelievable. The landline side of the business controls everything. The mobility division is the company's cash cow and is being bled dry. Most management decisions are short-sighted and show little or no knowledge of the business. 2009 will be a challenging time for AT&T. The company is looking at 2 possible strikes during the first half of 2009. The company is currently training IT developers and analysts to work at Call Centers and/or as U-verse installers around the country. If these strikes occur, non-union employees will expected to be ready to relocate to other parts of the country for the length of the strike.

1.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

AT&T is very humane about how they lay employees off. The employees still really care about the business and are great to work with.

Cons

Shortsighted leadership, no management skils, and poor succession planning. Decisions are not made outside of the small pond known as San Antonio, TX. Althought recently some decision making is allowed in Atlanta, GA, due to the mobility organization.

1.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Employees received 50% off AT&T wireless services

Cons

Basically everything else. Difficult to imagine a worse company in terms of accountability, politics, leadership and ethics. Totally focused on expense to the detriment of everything else including customers, suppliers, and especially employees. Executive leadership has (mis)guided this company through several poorly conceived acquisitions, abysmal execution, executives get promoted and protect each other when other employees are fired for much less. It is really difficult for me to be more precise without compromising information but if you can imagine it...it probably exists in this culture. Fear, distrust, constant fire drills, loads of wasted time and money on building presentations for petulant petty leaders ill equipped to lead a complex firm in a complex market. Many of them are out of touch, lack a firm grasp of the current competitive landscape and simply live by powerpoint. Forcing employees to move to Dallas without relocation as a mechanism to trim the ranks. They're also requiring employees to work at the office a minimum of 40 hours per week and arrival/departure windows; however, they still demand people to work evenings and weekends and you will have to look hard at high to find anybody happy to be there. This place is a dumpster fire.

Viewing 112 - 114 of 42,017 Reviews

Glassdoor has 46,432 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.