AT&T reviews

3.3

52% would recommend to a friend

(42,017 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Jan 26, 2015

Stressful

Recommend
CEO approval
Business Outlook

Pros

If you work 6 days/week and about 14-16 hours/day you'll end the year with a moderate income. You'll make far less than the bean counters sitting in the office but you'll be able to eat well.

Cons

You get 5 sick days. If you use all 5 you'll be fired. company policy is that if you are sick you still need to come to work. If you can't move, someone will have to carry you to work. At that point, if management sends you home you might be wrote up for being sick or injured or you might be sent home with one of your vacation days being used. You will be treated like cattle. There can be zero respect from management. You are required to make U-verse seem like the greatest thing ever to your costumers and teach them everything there is to know about it and have them download 2 apps and teach them everything about them in 15 minutes. If you actually care about your customers, you won't meet your numbers and therefore won't have a job anymore.

5.0
Dec 10, 2014

Changing the environment of cellular companies.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very cutting edge corporation with a renewed focus on customer satisfaction. I was a former disgruntled customer who found that the changes and new direction are beyond refreshing.

Cons

A great deal of people taking surveys are unaware of the impact of a "middle score" on an individual. While they believe it will change the big corporation to their advantage, all it really does is hurt the last person who actually helped them.

4.0
Aug 22, 2014
Recommend
CEO approval
Business Outlook

Pros

The managers are really helpful, you have plenty of training to do your job, and the pay is excellent.

Cons

The biggest issue here are hours, since it's a union company, the good hours are given to tenured reps meaning that for years you'll be stuck with horrid hours, no weekends off and closing the store pretty much every night.

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Glassdoor has 46,432 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.