Does AT&T pay their employees well?

According to anonymously submitted Glassdoor reviews, AT&T employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AT&T. This rating has been stable over the past 12 months.

How satisfied are employees working at AT&T?

51% of AT&T employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AT&T 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AT&T?

Retail Sales Consultant (3750) , Customer Service Representative (1207) , Sales Representative (1072) , Technician (962) , Wire Technician (522) , Manager (507) , Project Manager (491) , Retail Management (477) , Sales Associate (457) , IHX (In Home Expert) (373) , U-Verse Premises Technician (367) , Sales Consultant (349) , Sales (334) , Software Engineer (312) , Network Engineer (294)

What are the pros of working at AT&T according to real employee reviews?

"The benefits are great and the Flex Hours are a blessing when you have kids appts etc" ((in 6259 reviews)); "Good pay and the folks that actually do the work are great at what they do." ((in 5563 reviews)); "I work with mostly great people of all ethnicities most who are very engaged and skilled at their jobs." ((in 1361 reviews)); "Salary is good if you started a long time ago and worked your way up." ((in 920 reviews)); "The money was good but with the consolidation of sales offices and the new contract the money is going down" ((in 905 reviews))

What are the cons of working at AT&T according to real employee reviews?

"Poor Management and targets are always moving on metrics without support or knowledge of the market." ((in 2393 reviews)); "No work life balance and if you want to make money u have to hustle a lot" ((in 1725 reviews)); "Management could be a downer and annoying when you have a bad manager (half them that remain are bad)" ((in 1133 reviews)); "Long Hours but extremely rewarding if you don't mind to put in the time and effort." ((in 852 reviews)); "Constant layoffs and reorganizations due to numerous C suite strategic missteps over the last decade and the resulting debt load." ((in 828 reviews))

What are employees saying about AT&T layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AT&T layoffs and their outlook for job security at AT&T in 2026.

What are the top reviewed AT&T locations?

Madrid , Granada , Sevilla , Guadalajara

AT&T reviews

3.3

51% would recommend to a friend

(42,062 total reviews)

John Stankey

43% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews

3.0

Nov 20, 2025

Call center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay good coworkers and training is good

Cons

Management is a big factor and sales pressure

3.0

Nov 19, 2025

Used to be Greater

Senior associate in home sales

Recommend

CEO approval

Business Outlook

Pros

I’m lucky to be working with people I genuinely like. However I can see how this role can have a high turnover rate. Decent medical benefits, commission is decent, you can see the fruits of your labor in commission in a month to month basis.

Cons

This company is notorious for adding unnecessary steps to processes and procedures that didn’t need more of them. This role can be taxing on an individual mental health if work life balance is a priority. Depending on how saturated an area is with other individuals in the same role, the amount of opportunities you’re able to get to daily has dwindled in the past several years. This review is posted during an economic recession so AT&T put unrealistic expectations on support staff and has severely limited what employees are able to make with tiered commission structures. I don’t necessarily stress about it because I always hit my KPIs comfortably. However, there are individuals who aren't able to do the same or achieve the goals consistently so they lose out on at the most 20% of what they normally would make in past years. This commission changed happened earlier in Q1.

5.0

Nov 19, 2025

IHX

In home expert

Recommend

CEO approval

Business Outlook

Pros

Applying yourself you will succeed no doubt. A lot of late nights and early mornings but personally I have made more than my associate director because I locked in

Cons

Burn out, you’ll go so hard some months you won’t realize you didn’t take a break

Viewing 592 - 594 of 42,062 Reviews

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