AT&T reviews

3.3

51% would recommend to a friend

(42,015 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
5.0
Jul 2, 2014

AT&T Co-op

Recommend
CEO approval
Business Outlook

Pros

Ease of work, pay is great for college student, able to complete honor school related activities, ability to work up to 40 hours during summer and school breaks

Cons

organization :-( No direct path to career development

2.0
Apr 26, 2012
Recommend
CEO approval
Business Outlook

Pros

There is opportunity to work in many functional and service areas throughout the organization. IF you get a good manager during your rotation it can be a positive experience. There is great work life balance but often it's because they don't know what to do with you and you're idle.

Cons

The people running the LDP program offer minimal support and delegate running the ongoing development aspects of program to the LDP's. The fact that you trust the LDP program staff to place you in rotations during the first two years is scary since they weren't able to ensure I was getting paid properly (late or in some cases not at all) or even insure I got the basic office equipment to stock my desk (mouse, laptop docking station, monitor, pens, etc.). I was an intern, thought they'd be trying harder to support me and sell me on the organization. For the summer picnic for interns, we were expected to provide all of the food, supplies, etc.. None of my MBA intern colleagues accepted their fulltime offers and they didn't seem surprised.

1.0
May 25, 2010
Recommend
CEO approval
Business Outlook

Pros

For the amount of actual work you do, the pay is not bad at all, since it is a combination of hourly and commission. The benefits are stellar, and the training is very hands-on and in-depth, which made selling the products much easier, since I felt quite knowledgeable about them.

Cons

Where do I start? In-store management is incompetent and lazy for the most part, district managers as well as regional management are rarely there and support is nonexistent. The attendance policy (the reason I no longer work there) is completely mad. You get written up for each absence and receive an attendance point, whether you have a doctor's note or other probable cause for absence. I have a two year old and when he needed to be picked up early from daycare due to sickness, I still got a full point. It's crap. The overall cleaning you do rivals that of the professional cleaners who come into the store on a weekly basis, so you will have to get dirty. You are expected to meet a monthly quota, which is fine, but when you do a good job, even if it's consistent, you will be lucky indeed to receive as much as a single compliment. Rewards are unheard of or nearly impossible to attain, but they will jump down your throat if they even suspect you might not hit your numbers for the month, and are more than willing to sit you down and tell you in great detail exactly how disappointing you are as an employee. This was not only in my case, but my previous coworkers as well. Day-to-day there would be at least one person threatening to quit due to the treatment they were being forced to endure. Not worth the decent pay. Want a similar position that won't treat you like crap? Try T-Mobile or Verizon.

Viewing 55 - 57 of 42,015 Reviews

Glassdoor has 46,430 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.