ASDA reviews

3.5

52% would recommend to a friend

(12,408 total reviews)

Lord Stuart Rose

44% approve of CEO

33% positive business outlook

ASDA has an employee rating of 3.5 out of 5 stars, based on 12,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ASDA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
1.0
Aug 19, 2015

Abysmal management, treat staff unfairly, do not value customers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work once trained if your left to your job Work with some fantastic people across multiple backgrounds

Cons

Steal holiday pay if your holidays are not put in Stuck working both weekend days the past 2 years with them 'looking for a replacement'. Written warnings for doing things as managers do although they don't get disciplined. Written warning for less than a week off over a year although stores absence rate is much higher than my own. Changing your shift pattern without contract change, then 9 months later telling you to go back to your contract hours regardless of how that would affect you Breaching daily rest rule on contracts Massive lack of staff but forcing more experienced colleagues out of the door. Telling you that you cannot have specific holidays as they have no cover, yet when anyone goes on holiday they have no cover, Be given multiple peoples jobs to do including you own.(e.g. work your racking and process it, then take dates off another department, then do markdowns, then work delivery) Being asked to tidy the shelves when the racking has not been worked all day. Not allowed to talk to other colleagues on department even if working. Please note that the recent restructure made the majority of managers redundant (some with over 20 years service at the company) and the ones kept now have to cover sections of the shop instead of single departments

1.0
Aug 11, 2015
Recommend
CEO approval
Business Outlook

Pros

It's a job Good for students 10% discount (although items are somehow still cheaper elsewhere) Wage arrives like clockwork There is a step on program to work your way up the company

Cons

Horrible bosses Horrible conditions Horrible customers Horrible pay (worst of the supermarkets) Horrible everything Everyone trying to cover themselves. They don't care about you. Constantly getting put down for shifts and not being told about it (so they phone you and are like "hey, you're supposed to be in today", and if you don't show up it gets classed as an absence.

2.0
Mar 27, 2015
Recommend
CEO approval
Business Outlook

Pros

I used to love working at Asda and could see myself staying there for some time, but since the 2014 restructure, Asda really has gone down hill fast. Share save scheme is a good idea with a possible good return on your money. Benefits like the cycle to work scheme and discounts on days out, attractions, holidays, restaurants etc. Little bit of an yearly bonus but if you break the bonus down weekly doesn't really mean much as we are on such a poor wage anyway. Store discount card helps a little. Really great shop floor colleagues without these guys Asda would really fall to bits, Not sure if store management really value colleagues . . . Its only them that are keeping it going after last years restructure.

Cons

Lack of colleagues on day and night shifts, Too much stock that we don't need coming in from Asda depots despite stock issue and P.I. process, Too much work load for colleagues. Store itself is falling to bits and not fit for purpose, Store is too small for the growth of Home Shopping which has a knock effect to the rest of the store plus store was never built to take the stock levels and money it takes every week. Health and safety issues in store and tight budget to get things fixed, Closed staff canteen to save money. Relying on the few colleagues to do overtime to keep the store running and the shelves stocked, Customers becoming aggressive and more ignorant due to products not on shelves because of colleague shortages, There needs to be some basic rules in supermarkets to protect staff and stock in shops i.e. not eating as you walk around, Dumping fresh food, Shop lifting etc. I know they pay the wages but some people really do take the mick. More pressure on colleagues. If you don't cover holidays you are left with even more to do on your return from your holiday or day off. No colleagues to cover you as there is no one ( or nobody wants to work in frozen ) Not sure if some managers are up to being mangers, Some can't manage there way out of a wet paper bag. Some store management seem distant and aloof. So many fellow full time colleagues have left my store, People leave but are not replaced or replaced with part time inexperienced students. Also Asda doesn't like full time colleagues anymore . . . they cost too much ! Better pay structure, Asda as a store has so many diverse departments. Some departments have it easy while some departments have it hard in relation to the work they do with no difference in hourly rate and pay. I know retail is extremely tough at the moment with the supermarket price wars, But the management in Leeds live on another planet and seem intent on destroying Asda. The management restructure of 2014 made the better managers redundant and replaced them with less paid inexperienced section leaders and was supposed to put more colleagues back on the shop floor which has simply not happened. Some of the section leaders have stepped down in there roles in my store because of work pressures. There is simply to much work to do and not enough people. Maybe there is some kind of master plan to all the extreme cut backs Asda are making. All I have seen is customers shopping elsewhere because of empty shelves as a result of colleague cut backs which equals less money being taken at the checkout as products that customers want to buy are not stocked. So much fresh store waste being thrown away, Again being created by too much stock coming in and not enough colleagues to put the stock on the shelves . . . Its a real shame seeing good food being thrown away because of being out of date. I will never forget Christmas 2014 by the amount of waste being thrown away some of which never even made it onto the shop floor, Just crazy:-( I think Asda now is all about % and figures. As long as they balance the store books waste, wages overtime, consumables etc to what the store takes in sales every week nobody really care's:-( All smoke and mirrors and robbing Peter to pay Paul:-( and not about the customer. Met some great colleagues which I will miss, But have now left Asda and looking forward to the future away from retail.

Viewing 64 - 66 of 12,408 Reviews

Glassdoor has 13,530 ASDA reviews submitted anonymously by ASDA employees. Read employee reviews and ratings on Glassdoor to decide if ASDA is right for you.