AIG Operations Processor II reviews

Work was mindless with little to no room to expand. In Claims Processing, there is large deception game played by long lasting employees. I was often put down by my colleagues if I worked too much as we need to keep the average numbers down. I doubt management was blind to this, but still they continued to employee said individuals. Also, watched many departments get let go with little notice (this was during the recession though). Individuals were always offered jobs elsewhere in the company so that the company would not need to pay them severance.

No structure - things are constantly changing and procedures are never clear Technology is so outdated and systems are constantly down so you sit around and do nothing for hours sometimes Pay is awful - you are not paid what you are worth and HR is no help - no raises are given except an annual bonus but it depends on the companies overall outcome at the end of the year Work is unbalanced - some people work very hard and production is counted yet managers never look at it and see who is doing more or less yet you probably get paid the same as the person next to you who does nothing all day