Good but... - Processor AIG Employee Review

2.0
Feb 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Good people, medical benefit covers 3 dependents for free, freebies for new joiners, accessible house, good location, leisure facilities; billiard tables, TV etc. Team buildings, GC giveaways to top performers, fun team huddles

Cons

For those who has just started working for the company, the process of getting your ID badge takes longer than it should, like you are almost done with your 1-2 months of training and still you still don't have your own badge which makes it difficult for you to access the facilities without tailgating to whoever has one. Also, this company lacks clear communication to their employees, they have the tendency to transfer you to another department who has urgent need of manpower without prior notice and proper training which make your real job description you initially applied and hired for unclear. Exit process is very old school compared to my previous company. HR even does not send updates to former employees with regards to the status of your clearance unless you follow up every now and then. Career growth

Explore other reviews about AIG

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The 401(k) matching contribution is excellent.

Cons

Commuting to New York City four days per week. The schedule does not allow for remote work.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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