ADP Customer Service Representative reviews

3.4

47% would recommend to a friend

(398 total reviews)
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Maria Black

51% approve of CEO

51% positive business outlook

Customer Service Rep/Associate Client Support Consultant employees have rated ADP with 3.4 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Customer Service Rep/Associate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep/Associate Client Support Consultant professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

398 reviews
3.0
Feb 10, 2021

Stressful

Recommend
CEO approval
Business Outlook

Pros

Good pay if you hit your goals

Cons

working off the clock to meet goals (like all the time)

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ADP Response
5y
Thank you for taking the time to provide your review and rating. We appreciate hearing how we can improve from current associates and we will share your feedback with our leadership teams.
5.0
Feb 2, 2021
Recommend
CEO approval
Business Outlook

Pros

An amazing work place...great support from leaders

Cons

Nothing .. I really love ADP and all my team

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ADP Response
5y
Thank you for the amazing review! Happy to hear you are having a great experience at ADP with a supportive team.
1.0
Feb 2, 2021

confusion

Recommend
CEO approval
Business Outlook

Pros

you get to go home. you get insurance. You get to go home

Cons

You have to come into work. They berate you. You have to come back from lunch.

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ADP Response
5y
Thank you for bringing these situations to our attention. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
Viewing 283 - 285 of 398 Reviews

Glassdoor has 24,921 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.