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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,296 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      3.0
      Dec 12, 2021

      Promotions not allowed

      Implementation engineer iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mostly stable job. You get to learn how a large company functions.

      Cons

      8 years with them, worked hard to learn new tech that was being implemented. I had asked about a promotion/raise and was told they had no reason to. I took that as I needed a job offer showing my value. I went out and got an offer that was a 50% raise and came back with it. I made it very clear that I didn't want to leave, but I was clearly more valuable than I was currently making. My manager took what I wanted to HR to get an approval, which he got. He approved it but when it came to upper management approval they asked HR what it would cost to replace me. HR said it would cost about what I was asking and also said "We find that when someone is looking for a new job then they won't be happy even with a promotion.", so the upper manager said that's the answer and goodbye.

      avatar
      ADP Response
      4y
      Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. We value the time you spent with us and appreciate you taking the time to invest in writing this review.
      1.0
      Oct 24, 2021

      Atrocious leadership in the central region

      Human resources business partner hrbp
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will meet some cool people, bond over your dislike for the company and all the games they play. Lots to laugh at on a daily basis. A paycheck. Watch leadership fail and flop around daily but constantly tell one another during meetings how amazing they are (comical). Funny to see a lot of lifers here with no willingness to accept other concepts outside of ADP exist and could improve processes/functions/operations because they've been here 10, 15, 20+ years and have the "we've always done it this was since 2001" mindset.

      Cons

      Wow not sure where to begin with this thesis. Leadership is a mean girls club all the way to the GM and back down to line managers. Way too many unnecessary layers of management. Below market wages which cause monthly turnover from every department. Even before covid people left after 6 to 12 months. Irate clients are allowed to disrespect you ADP does not care what they say as long as they are making money. You are a call center operator. Promotions can be totally random and usually based on favoritism and not skill. If you are not on leaderships good side your career will be stifled, forever, regardless of your performance. Men are treated way better than women. Bonuses and raises are also heavily based on favoritism and not on actual performance. So if you decide to work here make sure management as a whole likes you or you will be screwed indefinitely. Kpis are impossible to keep up with and change frequently with poor communication. If you question anything you will be on the naughty list and the mean girls club will ensure you know it!

      avatar
      ADP Response
      4y
      Thank you for taking the time to write this review, as we value all feedback. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We ask that you please share more details with us so that we can review your concern thoroughly. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
      3.0
      Jun 22, 2021

      ADP doesn't care

      Implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are always available to help you when needed. Training is excellent.

      Cons

      Forcing employees to go back in the office when we have proved ourselves working from home for over a year. Employees leaving to go to other companies so they could continue to work from home. Takes away our home life balance. Deductibles way to high on insurance.

      avatar
      ADP Response
      4y
      Thank you for taking the time to share your feedback. We appreciate hearing advice from current associates and will share your insights with our leadership teams.
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