ADP reviews

3.7

71% would recommend to a friend

(22,296 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Feb 5, 2025

Heart palpitations & anxiety

Recommend
CEO approval
Business Outlook

Pros

Big company with opportunities, flexible working environments. Company is well known/stable.

Cons

Believe every review you see on here about SBS sales. What used to be a great place to work is now incredibly toxic and high pressure nationwide. Quota attainment is nearly impossible when your deals can get snatched up by inside sales because the company never ever assigns local reps to people in your area that call in for services. Let’s also talk about the “partners” you will get to sell with, or should I say - treat you like crap. You will be squeezed for every penny and you will use and abuse your clients until you have every penny out of them. Management will micro manage you to the point of giving activity updates daily, you will be expected to be in the office for a 30 minute training to make a VP feel better about their power over you. ADP is a “what have you done for me lately” culture in every SBS office. Before you start here, have a therapist, but you won’t be able to afford one on their salary. Even if you’re at 100% as a DM don’t expect nothing more than 75k.

1.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

My coworkers are pretty relaxed and pleasant to be around

Cons

I left ADP because it was the most deceitful company i have ever worked for. If you need to lie to candidates to get them to work for the company, then that means the problem is the work and culture. First lied about hybrid schedule. In office 4 times a week. Just barley can claim hybrid. Lied about office location. My commute ended up being 1 hour 10 minute drive one way because i was told i would be reporting to a closer offfice but that was not true. Terrible training and on boarding. National training did not match up to local office training. was so confused at how they wanted me to sell. Manager was very toxic and volatile and could never give constructive feed back on my actual work. But loads of comments on my appearance. Upper management so stuck in the old ADP way of selling and did not like any feedback or collaboration. Upper management would think of initiatives and just expected everyone to execute. So much for claiming "collaboration and cross functional work environment" during interviewing. Fear based and negative reenforcement work environment

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ADP Response
3y
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice, and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
1.0
Feb 24, 2022
Recommend
CEO approval
Business Outlook

Pros

My coworkers were funny and my boss was actually a good person. I can't speak for other managers here though... The pay is decent. It's a living wage, not a thriving wage. It does not compensate for the amount of stress you will go through here. You can pay your bills with the hourly pay but its not enough to save money on. Or enough to do anything out of the mundane with. Benefits are offered but at a bare minimum rate. It wont cover anything, high deductible. Some nice people but the culture is really just for people who went to a party school.

Cons

If you are not raking in serious amounts of money for this company you will be a ghost. You won't get to participate in any of the fun activities. You will stay late at work. You won't get to use the scarce amount of vacation time you have. Except to put a lot of energy into "shouting out" your partners and be their best friend despite how much you dislike them as people. If you aren't getting leads then its your fault. You will be accused of always doing something wrong here. God forbid you leave for a day, you'll come back to ten fires to put out. You will work yourself to the bone without receiving any recognition for your efforts, because unless its making this company money nothing you do matters. The schedule is 8am-5pm because there's an unpaid lunch break. They want you to work a full 8 hours non stop. They schedule your day making sure each second is booked with something. They track your each and every move throughout the day. Because God forbid they trust their employees at all. They also allowed an openly sexist boss to harass and bully employees to work there for 9 years. You are contracted to work for them for at least a year or you must pay your licensing fees back. This equates to thousands of dollars and no they do not ever tell you this before being hired. Associates feel so pressured and desperate to make their quotas that they resort to signing client docs. Forget about advancement. They will dangle non sales roles in front of you for years before ever making that transition. So many associates have told me how depressed and obsolete this company makes them feel. I hope people wake up and realize there are better jobs with higher pay and better benefits out there. This is not worth it.

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ADP Response
4y
Thank you for bringing these situations to our attention. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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