ADP reviews

3.7

71% would recommend to a friend

(22,296 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
3.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent knowledge base and customers

Cons

Some customers are technically inept. A lot other unit problems become your problem cause your last in the chain

2.0
Feb 26, 2026

Oh ADP

Recommend
CEO approval
Business Outlook

Pros

Vps and SEs can be very supportive, 3 days remote, switching departments is easy. ADP's name is an amazing thing to have on your resume that will open doors for you.

Cons

ADPs salary structure is stuck 10 years in the past. ADP leadership constantly promises updates to tech and instead of admitting a need for a timeline change just says nothing. They choose to throw pizza parties and happy hours rather than pay people what they are worth. Maria Black has no clue how to lead. There are massively inefficent processes and instead of fixing them, everyone just shrugs their shoulders. ADP will protect people for ethical violations because they sell alot. If you dare speak badly of anyone or any processes than you will be barred from moving upwards but to be honest who would want to move up in this org? If you want to be paid fairly than go somewhere else. They also have townhall meetings where they answer "associate questions" but its clear they were not submitted by associates and are just a corporate suit party. There are real control issues as far as metrics as well! If you want to be micromanaged than work here. Also they have mainly outsourced customer support which leads to bad outcomes and a horrible customer experince. I can go on and on. Cost of living raises would be good if it were the 90s and health insurance is expensive. They are quite lucky people don't unionize.

2.0
Feb 26, 2026

Okay

Recommend
CEO approval
Business Outlook

Pros

Good work life balance for associates.

Cons

Not supportive. No training provided or through support.

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ADP Response
1mo
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