ADP reviews

3.7

71% would recommend to a friend

(22,293 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
2.0
Apr 29, 2022

Revolving door of bad leadership and unhappy employees.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you work with and the benefits.

Cons

Poor and ineffective leadership that doesn't listen to employee feedback and refuses to acknowledge the issues that are causing the high turnover. No work/life balance. Many employees are performing multiple roles with no adjustment to compensation. No honesty or transparency. Employee concerns are responded to with obvious misdirection and deflection. Lack of empathy in leadership. It isn't uncommon to see people crying at their desk because of the high stress levels. Poor training and lack of support. Employees are not set up for success but they get blamed for failing. Compensation and benefits no longer competitive.

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ADP Response
4y
Thank you for the insights and assessment of ADP. We appreciate you taking the time to invest in writing this review. We will share your insights with our leadership team, so we can better improve our process.
2.0
Jun 27, 2018
Recommend
CEO approval
Business Outlook

Pros

They took a chance on me when I was early in my career. I got free lunch 4 days a week which was rad. Work-life balance and benefits were good.

Cons

Despite the company suggesting it values diversity and protects people in marginalized groups, my team was full of country boys who loved to be loudly homophobic, racist, sexist, whatever ist you can think of. I had to endure this while engineering a software feature for LGBTQ people to divulge their sexual orientation/gender identity to their employer while simultaneously being unable to be out as not straight at my job, as undoubtedly this would have cost me the pay raises I received and some professional relationships with said country boys. Major irony. I didn't go to HR because people who report these things tend to become the problem and leaving the team wasn't really an option. At the end of my employment I shared this information- I do not believe any consequences have come to these people. HR exists to prevent lawsuits to the company, as far as I'm concerned. Another former coworker was let go because their superior was bigoted. Nobody blinked an eye. As far as executive management- the company acts like we're in a recession and it's not profitable. Constant talk of cutbacks, difficulty securing resources to the products that help them be profitable, asking more and giving less so that they can give a big payday for dividends. Old days are gone I guess. Anyway, if you're a software developer and a straight white country boy with backwoods views this might be a good fit for you.

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ADP Response
7y
Hello and thank you for providing your feedback on working for ADP. ADP values creating and maintaining a workplace where employees work in a professional environment. We are sorry your experience did not match our standards for an open, respectful and inclusive culture. ADP takes steps to prevent harassment and other inappropriate workplace conduct from occurring, such as establishing, communicating, and enforcing a policy prohibiting harassment and retaliation, providing anti-harassment training to all associates and establishing procedures to promptly investigate complaints. We take these allegations seriously and will look into these promptly. We would welcome the opportunity to discuss this further. You can contact us at HR.Associate.Relations@adp.com
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