ADP reviews

to many processes to get job done

Upper management commits to more work than staff can handle during business hours. Upper management is continually rolling out new initiatives but is adding no new team members to support those who are tasked with implementation and ongoing support of these initiatives. The team is not grown as it should be; rather, additional workload is simply dumped on existing associates. As a result, staff members are overworked, frustrated and in a constant state of stress and anxiety. Work life balance suffers and employee morale declines. Upper management knows this is a problem, but so far has done nothing to address it. -- Poor communication between business units results in constant emergency situations which then have to be handled by already overworked staff. -- Scope of initiatives constantly in flux, no standardization or processes in place to prevent this.