ADP reviews

3.8

71% would recommend to a friend

(22,328 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,328 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
4.0
Apr 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Uncapped comissions can result in high income sales years. Lots of fun outgoing people work here. Great place to start a sales carreer. Decent opportunity to advance sales career and sell different products or in different business market segments.

Cons

Low base salary compared with other 5+year experience professional sales jobs. Lots of sales gimmicks and some weak sales strategies are commonly encouraged. Service and implementation can be challenging Lots of management layers and business units on top of each other which can create lots of sales conflict and difficulty getting answers and deals done So many ancillary products and business units that traditional territory rep has multiple other reps calling into same account and contact.

4.0
Apr 7, 2013
Recommend
CEO approval
Business Outlook

Pros

low base pay but unlimited commissions. Sales drives the culture. There's a big push for innovation. ADP remains the market leader in almost every business

Cons

some of the systems are old, sometimes feels like manual data processing. Management up trumps sales numbers. Some of the service people are not as well paid as they should be. As a consequence not all the talent is at the high end in service ops.

2.0
Apr 6, 2013
Recommend
CEO approval
Business Outlook

Pros

-You will learn a TON about how small businesses manage (or mismanage) themselves. -Great introduction to professional sales. -Great introduction to small business community. -Good work life balance, you set your own schedule based on appointments, prospecting, etc. -The office knows how to throw a party and have fun in time off, for sales incentives, we went to comedy clubs, team golfing, pedal bus pub crawls, Fridays off etc. -Good benefits, stock options, 401(k), medical, dental, vision. -Depending on the market, if businesses are starting up, you will have success

Cons

-For the first 3 months, you will be cold calling, walking door to door handing out flyers and business cards with limited results. -Turnover is AWFUL, I worked there for 14 months, and there were only 5 people were left from when I started, within the first 3 months of being there I actually counted 13 people had quit or been fired (mostly quit). -Highest priced product in the industry, in this market particularly, people are not willing to spend that much. -TONS of competition, not only other payroll service providers, but you compete with banks, bookkeepers, in-house accountants / office managers, Quickbooks. -Despite management telling you their only competitor is Paychex, in fact this is a VERY diluted industry, every company has an online product that can calculate payroll and pay their employees. -Payroll industry is driven by employment, and in a down economy, it is not exactly the best product to sell, especially in Oregon. -Nobody cares about payroll, it is not on the top of mind of 99% of decision makers, and overall it comes down to price, no matter how many "benefits" ADP's RUN platform can offer. -Last but not least, PAYROLL IS BORING, not a fun thing to sell, nobody cares about it, and convincing somebody to switch companies is not easy.

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