ADP Customer Service Representative reviews

3.3

48% would recommend to a friend

(371 total reviews)
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Maria Black

52% approve of CEO

51% positive business outlook

Customer Service Rep%2FAssociate Client Support Consultant employees have rated ADP with 3.3 out of 5 stars, based on 371 company reviews on Glassdoor. This indicates that most Customer Service Rep%2FAssociate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep%2FAssociate Client Support Consultant professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

371 reviews
5.0
Nov 30, 2022

Good experience

Recommend
CEO approval
Business Outlook

Pros

ADP has many benefits and pays well. Plenty of overtime available

Cons

Only downside is some of the clients you deal with are mean and nasty

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ADP Response
3y
We really appreciate hearing from current associates and are happy to hear that you are having a great experience with us. And don't forget about our Associate Referral Program. Earn monetary bonuses for eligible referrals that are hired and join you at ADP!
3.0
Nov 25, 2022

ADP is okay

Recommend
CEO approval
Business Outlook

Pros

Flexible work from home and hours.

Cons

Insurance is expensive and locked in.

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ADP Response
3y
Thank you for sharing your insights and review with us on Glassdoor.
Viewing 148 - 150 of 371 Reviews

Glassdoor has 24,932 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.