ADP Customer Service Representative reviews

3.3

48% would recommend to a friend

(371 total reviews)
avatar

Maria Black

52% approve of CEO

51% positive business outlook

Customer Service Rep%2FAssociate Client Support Consultant employees have rated ADP with 3.3 out of 5 stars, based on 371 company reviews on Glassdoor. This indicates that most Customer Service Rep%2FAssociate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep%2FAssociate Client Support Consultant professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

371 reviews
2.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule. Decent pay Nice building

Cons

Unstructured leadership. No incentives Outdated software

avatar
ADP Response
3y
Thank you for the insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes and we value your opinions.
4.0
Dec 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Income, benefits, hours, advancement, work life balance

Cons

Call center stress, work load

avatar
ADP Response
3y
Thank you for sharing your experience with us on Glassdoor. We appreciate the time you spent with ADP and the insights you have provided.
5.0
Dec 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Outstanding Office Culture, Proactive approaches, Diversity

Cons

Poor Training, Out of touch Leadership

Viewing 145 - 147 of 371 Reviews

Glassdoor has 24,928 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.