ADP Customer Service Representative reviews

3.3

48% would recommend to a friend

(371 total reviews)
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Maria Black

52% approve of CEO

51% positive business outlook

Customer Service Rep%2FAssociate Client Support Consultant employees have rated ADP with 3.3 out of 5 stars, based on 371 company reviews on Glassdoor. This indicates that most Customer Service Rep%2FAssociate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep%2FAssociate Client Support Consultant professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

371 reviews
3.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Streamlined training for a great customer experience

Cons

Mandatory overtime and excessive documentation

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ADP Response
3y
We really appreciate hearing from current associates and are happy to hear that you are having a great experience with us.
5.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The People are great to work with

Cons

I dont have any cons.

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ADP Response
3y
Thank you for the amazing rating! And don't forget about our Associate Referral Program. Earn monetary bonuses for eligible referrals that are hired and join you at ADP!
Viewing 130 - 132 of 371 Reviews

Glassdoor has 24,927 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.