ADP Customer Service Representative reviews

3.4

47% would recommend to a friend

(398 total reviews)
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Maria Black

51% approve of CEO

51% positive business outlook

Customer Service Rep/Associate Client Support Consultant employees have rated ADP with 3.4 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Customer Service Rep/Associate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep/Associate Client Support Consultant professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

398 reviews
4.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, Great moral, great environment, great support.

Cons

However the job descriptions don't accurately describe the work required of the positions. It's almost misleads applicants into thinking the position isn't what it actually is. Overall great company!

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ADP Response
2y
Thank you for taking the time to provide your review and rating. We appreciate hearing how we can improve from current associates, and we will share your feedback with our leadership teams.
5.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

A lot of great knowledge. Honestly start here and move and you’ll be good.

Cons

If you stay you really are cutting yourself short. Growth is there but you have to work way too hard for it.

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ADP Response
2y
We are glad that you enjoyed your time at ADP and appreciate the positive feedback you have shared about your experience.
4.0
Aug 7, 2023

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Strong brand name and reputation Commitment to diversity, equity and inclusion Highly ethical company

Cons

Opportunities to share more information across business units

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ADP Response
2y
Thank you for taking the time to share your feedback. We are glad that you are enjoying your ADP experience and value the suggestions you have shared on improving our associate experience.
Viewing 121 - 123 of 398 Reviews

Glassdoor has 24,921 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.