Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ADP

      Engaged Employer

      ADP Customer Service Representative CSR reviews

      3.8

      24% would recommend to a friend

      (28 total reviews)
      avatar

      Maria Black

      7% approve of CEO

      46% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      2.9

      Senior management

      2.7

      Compensation and benefits

      2.6

      Career opportunities

      2.3

      Work/Life balance

      Customer Service Representative (CSR) employees have rated ADP with 3.8 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      28 reviews
      2.0
      May 30, 2024

      Not worth it

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I met some great people.

      Cons

      Terrible pay, clients are verbally abusive, micromanaging supervisors, some coworkers were disrespectful, extremely stressful job not worth the $20/hr

      avatar
      ADP Response
      1y
      Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. We value the time you spent with us and appreciate you taking the time to invest in writing this review.
      5.0
      May 10, 2024

      good work place

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      growth,supportive, good, pay is good, nice place to work.

      Cons

      There are no cons in this work- company, it's too good.

      avatar
      ADP Response
      2y
      We are glad that you enjoyed your time at ADP and appreciate the positive feedback you have shared about your experience.
      Viewing 7 - 9 of 28 Reviews
      Related searches: ADP Customer Service Representative (CSR) jobs | ADP Customer Service Representative (CSR) salaries | ADP benefits | ADP Customer Service Representative (CSR) interviews | ADP conversations
      ADP reviewsADP Customer Service Representative (CSR) reviews

      Glassdoor has 24,853 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.