ADP Customer Service (CSR) reviews

3.3

44% would recommend to a friend

(379 total reviews)
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Maria Black

49% approve of CEO

48% positive business outlook

Customer Service (CSR) employees have rated ADP with 3.3 out of 5 stars, based on 379 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

379 reviews
5.0
May 15, 2024

Good employer

Recommend
CEO approval
Business Outlook

Pros

The people are joyful and nice, very fun to be around Hybrid work Low workload periods A lot of learning opportunity

Cons

I 'd like to have something to fill in here, but in actuality, nothing is bad due to the company, it treats employees quite well.

5.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

growth,supportive, good, pay is good, nice place to work.

Cons

There are no cons in this work- company, it's too good.

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ADP Response
2y
We are glad that you enjoyed your time at ADP and appreciate the positive feedback you have shared about your experience.
4.0
May 9, 2024

Account manager review

Recommend
CEO approval
Business Outlook

Pros

Good support system, great benefits

Cons

Workload is big, high expectations

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ADP Response
2y
Thank you for sharing with us on Glassdoor!
Viewing 76 - 78 of 379 Reviews

Glassdoor has 24,932 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.