ADP Customer Service (CSR) reviews

3.3

44% would recommend to a friend

(379 total reviews)
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Maria Black

49% approve of CEO

48% positive business outlook

Customer Service (CSR) employees have rated ADP with 3.3 out of 5 stars, based on 379 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

379 reviews
3.0
Sep 30, 2024
Recommend
CEO approval
Business Outlook

Pros

experience repetition character building training supportive manager

Cons

pay structure dynamic flexibility culture

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ADP Response
1y
Thank you for the review and rating.
4.0
Sep 21, 2024
Recommend
CEO approval
Business Outlook

Pros

good people work at adp

Cons

dealing with customers that expect to much

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ADP Response
1y
Thank you for the thorough and thoughtful review. We appreciate your insights.
Viewing 55 - 57 of 379 Reviews

Glassdoor has 24,927 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.