ADP reviews

3.8

71% would recommend to a friend

(22,323 total reviews)
avatar

Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
2.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

The employees support each other

Cons

Constantly overworking employees by adding on additional duties on a monthly basis with no additional compensation. The goal post constantly moves so they don’t have to promote people. The higher ups only care about lining their own pockets not about the well being of the employees who work hard for them. They don’t “ask” you to stay late they advise you that your hours are being extended and they have mandatory overtime for 3 months out of the year.

avatar
ADP Response
1y
Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. We value the time you spent with us and appreciate you taking the time to invest in writing this review.
1.0
Apr 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Once they threw a 'party' for everyones good work, and gave us hot dogs and sodas!

Cons

Where to even begin... Managers that don't care about their teams and only care about metrics that will please the higher ups. Managers who don't respond to internal emails. Customers who never get a response and are given the run around. Managers have no clue whats happening and 85% of them don't care. Disregard for the time of employees, a trend where last minute meetings are often dropped on calendars where you're expected to present, with less than a couple hours notice. Poor communication cross departmentally and little to no company morale. If you're looking for a role with little to no internal promotions (18 months before you're allowed to even be considered for a promotion once you're hired), where your managers only give you feedback when its negative, and a stale corporate environment, then this is the place for you.

2.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Great corporate sales training. A lot of benefits (it’s what we sell so this shouldn’t be surprising). Depending on which team you get on, can be a great team culture and an overall great experience. Can be a great first sales gig if you don’t have a family

Cons

Heavily CPA reliant for referrals. You will inherit a book of business of clients, banks, and CPA’s. Understand this: -your clients were sold by a past rep and likely receive calls weekly from inside sales -your banks are likely to not be very good or refer business that won’t close for months -your CPAs…. Understand this…there’s a reason you’re getting them. 1. A past rep quit due to not being successful. 2. A rep moved up within the company, kept their best firms, and left the non-referring firms 3. If a good rep quits, the Sales Executive isn’t going to risk giving a great CPA relationship to a new rep so that they can ruin it. So they give it to a more tenured rep Due to this, the ADM position is a revolving door Also, salaries are based on region and the Tampa region arguably has the lowest base pay in the country at $40k. If your goal is to make $80k (like what I was told EvErYoNe was making on my team) you have to sell around $350,000 in revenue, hit benchmarks, and have quality referrals. The average deal is around $2,000 so do the math. If your bank and CPA partners aren’t sending referrals, you’re screwed because convincing business owners to completely switch over their backend processes isn’t easy. If you have ANY work experience and don’t want to take a step backwards, don’t apply. Don’t be a 30 something year old applying to a churn and burn job surrounded by 20 year olds.

avatar
ADP Response
3y
Thank you for taking the time to share your feedback. We appreciate hearing from current associates and will share your insights with our leadership teams.
Viewing 475 - 477 of 22,323 Reviews

Glassdoor has 24,915 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.