ADP reviews

3.8

71% would recommend to a friend

(22,318 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Oct 14, 2013
Recommend
CEO approval
Business Outlook

Pros

The ADP name looks good on a resume. Pay is marginal, but other benefits like stock purchase, 401K and insurance make up the difference if you survive the learning curve and the first couple of year-ends. In this poor economy, any job is better than unemployment.

Cons

Too much secrecy regarding the many layoffs and terminations the last five years. Co-workers literally disappear on their way to the bathroom and are never heard from again. Management will not say anything more than the individuals no longer work for ADP and thereafter denies the very existence of such individuals. Office environment definitely a cross between Twilight Zone and Third Reich. Promotional opportunities only available to those with family or close friend connections to current management. Favored associates who get married or have a child are usually rewarded with a promotion, even if unmerited by performance. Everyone else is told to keep working hard, learning new skills, be a supportive team player, etc. -- and maybe someday they might advance a level and receive a full 4% pay increase. Time off not allowed from Thanksgiving until February due to year-end work volume, except for those select few on the fast track upward. Some associates even called at home on Christmas and/or the New Year's Day holiday itself and ordered to report to work on short notice, regardless of their personal family plans. Vacation time for the rest of the year must be scheduled in January and not changed under threat of disciplinary action. Family or personal emergencies requiring a few unexpected hours away from work also result in verbal and written warnings and negative performance reviews. Of course, all these rules only apply to rank-and-file associates, not the brown-noses and management friends and relatives.

3.0
Apr 24, 2013
Recommend
CEO approval
Business Outlook

Pros

1.ADP's Global brand value(like AAA rating) 2.Work life balance,low work pressure(frankly no pressure at all..:)) 3.Decent pay and hike 4.Flexible timings,good number of leaves(20+9+3) 5.Every year company day,family day 6.Good for women associate 7.No firing at any cost

Cons

1.ADP India doesn't play much role in success or failure of ADP USA. 2.ADP India is just like cost cutting out source center may be just like other MNCs. 3.If you want to settle in life,get married,or take home loan,join this company and u r settled. 4.No much technical growth,if you want to try something new ,sorry no chance here. 5.Most of projects are support kind of projects. 6.Not good for freshers as no training at all,directly join team and need to learn yourself everything. 7.Most of the employees are of with 5-7 yrs+ exp in ADP itself. 8.No vision for Higher Management,just saving money for ADP USA. 9.No challenging work at all... 10.Don't be fooled yourselft by seeing hoardings,advertisements. 11.At last if you don't want to grow technically,want to settle in your life join this company.

4.0
Dec 1, 2012
Recommend
CEO approval
Business Outlook

Pros

The ADP business model is very simple and uncomplicated . Get client's payroll business, make a little money ongoing, mix and stir. All roads leads to getting a company's payroll business. However for the past 5 years, there's been a big noticeable shift to be more of a "Consulting" firm versus a "Processor". That's not an overnight process, but with Carlos Rodriguez at the helm, it's great. He's the people's choice CEO. And the people that gravitate to him are people you WANT to walk for on multiple personal and professional levels. With the recent acquisition of the RightThing and their inroads into the BPO market, they are making a name for themselves above and beyond just running payroll. Pluses - No brainer business model - Job security. Tenure at ADP is crazy. You're still a baby if you have less than 20 years of service - Lots of internal opportunity. 57,000 worldwide employees means you have 56,999 job opportunities. - Networking opportunities. Thousands of companies using ADP and all those clients have jobs and contacts that open up even more opportunities. - passionate service oriented people are the most successful at ADP - locations all over the country and heavy reliance on people working remotely from their homes - Business decisions are made for business decisions. - I highly recommend this place for those in mid-career. - It's a way cool place if you are GLBT

Cons

You need to understand the pros above first and you can find your cons. - It's not a glamorous business model. Margins are thin at times so you can see the cheapness throughout the organization. - lots of tenure means that it takes forever to weed out the bad hires. - 57,000 employees in SILOS. - ADP hasn't historically invested heavily into it's systems and IT SHOWS. Don't be coming here if you will get shell shocked seeing COBOL source code from the 60's still in use today. - Did I say they were cheap? - This is not good for fresh college faces. You'll fit right in if you love 90's, 80's pop culture.

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