ADP reviews

3.8

71% would recommend to a friend

(22,318 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
3.0
Jul 21, 2014

Not the same company as it was 5 years ago.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great health benefits, 401k company match program, pension, stocks, training available online/instructor led for personal growth, 4 weeks paid vacation, reasonable pay, fun work environment, and opportunities for growth.

Cons

Client focus is no longer a priority. The company is moving towards conducting most/all of their business off shore (India, China, and Philippines), which is eliminating several positions available across the USA. *Client Account Management = Philippines * IT = India * Production Teams = India/China

1.0
Mar 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Base Salary is competitive. Always hiring because the company is growing.

Cons

Very complicated products sell. They will tell you that you only need to know things high level but that is not true. Training is terrible unlike the outside sales people that get amazing training. You can't effectively sell without sounding like a idiot to clients unless you know the products. Sales plans and role expectations changes every year therefore your quota and paycheck fluctuates a great deal. Clients can't cancel service or they take all your money back and you may not get a paycheck for months because you owe them money. The main reason why clients cancel is because of poor implementation teams. Everyone passes the buck all day and you can spend a whole day or week getting answer for one simple question. You also fight all day to keep your paycheck. Internal teams always entering things wrong. Very frustrating. This job was nice in the beginning but has turned into a complete telesales cold calling job. Don't believe their crap about relationship building. All the inside sales reps are miserable. Most of them are 20 years old and loud and and obnoxious. No chance for advancement. Their good employees they block from moving to other departments because they don't want to lose them. So most of them are miserable and quit. Can't work from home even though they give you all the tools. They give you a guilt trip when you need too. All your calls are recorded and monitored. They interrupt you with an instant message when you are on a call and they don't like what you are saying and make you lose your train of thought.

1.0
Oct 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Looks good on a resume.

Cons

Ironically, after they research your last ten years with a fine tooth comb in order to get the job, they treat you like you're right out of college no matter your background or experience. I was put in a territory that historically underperformed, but six months after proving to my management that the territory had great potential (finished the year at 176% to plan), I was then put on a bench and a croony (who was under 90 day notice in another division) was given the territory. They then took away my car and phone allowance. As a GEO DM, I should have gotten a company car, but was denied. One week after the croony started he got a company car. The favortism is so in your face its sickening, but they act and talk like everyone has a level playing field-- which the place insane. If you dont have a relative or someone you know within the company pull you in, and you're over 40, my advice is NOT TO APPLY. You will be over before it begins, and if like me you succeed in spite of their restrictions they will put you on a bench.

Viewing 454 - 456 of 22,318 Reviews

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