ADP reviews

3.8

71% would recommend to a friend

(22,314 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
2.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

You work with some great people, people that no doubt have become life long friends but you and the people you get hired with...50% will leave within a year and half.

Cons

Even with an open investigation on working overtime while off the clock, leaders involved were rewarded with a promotion rather than given disciplinary action. Don't believe the positive reviews, they've held contest between ADP One locations on who could get the most reviews. Laptops were setup in the cafeteria with HR as they sat by while people left reviews in order to be entered into a raffle. I really wish this was a lie, this was back in 2019? I'm sure other departments are great but being a Payroll Implementation Specialist sucked the life out of people. I read bad reviews on Indeed before joining and thought maybe the reviews were the issue....I wish I would've listened. Please, please read the bad reviews and know that they are NOT exaggerations. If I could give this place no stars, I would. But I had to give 2 just because recruitment does an amazing job at hiring people you actually enjoy working with. Unfortunately at the end of the day, the clients and processing your clients first payroll is the only thing that matters to leadership. Don't expect HR there to do anything either.

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ADP Response
4y
ADP encourages honest, authentic reviews. We do not condone offering incentives for reviews. Any and all ADP-sanctioned communications in regards to reviews are delivered in strict accordance with the Glassdoor terms of service and pre-approved directly by Glassdoor. Please email us directly at ADP_Talent_community@adp.com if you believe there has been a violation of our policy.
2.0
Nov 4, 2021

Technology company.. On paper

Recommend
CEO approval
Business Outlook

Pros

Steady paycheck Hard to get fired Lots of growth opportunities ( more about it in cons) Great benefits Mostly fair compensation Diversity is there.. So long as you're not white.

Cons

Being involved very deep in the underbelly of the company,I learned how shady, incompetent and dishonest this company is. I'll never run my own business through ADP. You grow one if you kiss the right butt. Everyone loves the yes- person, but nobody likes those who provide solutions requiring actual work. It's hard to get fired, so you deal with lots of incompetent, not caring or, flat out of, stupid people. The entire service runs on the 35% of tenured folk who still care.. But that# is dwindling fast. Inflexible and inhumane company that cares about it's workers only so long as workers don't ask for anything. During covid, working from home, I had to buy my own equipment. Weekly major outages due to leadership pushing for new features instead of stabilizing the current system Uncaring development. No accountability. Vax surcharge if you make your own health choices

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ADP Response
4y
Hello and thank you for providing your insight into your experience working for ADP. At ADP, we are committed to conducting business with the highest ethical standards, as well as, it is ADP's policy to provide equal employment opportunities to applicants and our associates without regard to their race, color, religion, national origin, or any other basis prohibited by law. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information so that we can look into it, please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com 
1.0
Sep 17, 2021
Recommend
CEO approval
Business Outlook

Pros

It’s sad but literally nothing

Cons

ADP is going down the drain. Why? Competition is destroying us and we have a toxic culture. I honestly don’t know how some people have leadership positions here. You are constantly talked down to, provided with 0 leadership. It’s honestly a country club mentality where friends promote friends. It’s funny ADP writes about articles like toxic work culture, the great resignation, etc etc. And they don’t even follow their own advice LOL! They trick people with inflated on target earnings and when people join and see their sell commission end up quitting. If you are interviewing here, I’d ask you to ask manager has the organization had a lot of turn over lately? They have lost so many top performers. Also here is the best part, most jobs you sell a deal and move on. At ADP you have to baby sit implementation, then service & like 50% of the time you lose the client and get a negative (lose the commission). I am on my way out soon. Can’t wait.

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ADP Response
4y
Thank you for taking the time to write this review as we value all feedback. In regards to your concern, we value our culture and do not solicit for paid reviews. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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