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      ADP

      Engaged Employer

      ADP reviews

      3.8

      71% would recommend to a friend

      (22,306 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.8 out of 5 stars, based on 22,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      1.0
      Oct 25, 2016

      New Management forcing out Internal Employee

      Client relationship manager (8 years at company)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work remote, solid vacation plan

      Cons

      I started at a low level with the company and worked diligently to move myself up the totem pole. Many of my trainings were trial by fire with the promise of hard work pays off, preparing me for CRM level. Once at level was promised fair compensation. New management decided they're no longer paying internal employees an increase for moving into management role. Over worked, under paid.

      5.0
      Sep 9, 2016

      Client Relationship Manager

      Client relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good pay and benefits. Not a micro-management environment. I work with a remote team so I get a lot of independent work time as well as team-centered time. Good work life balance. Ability to work with different large clients over the years, 3 years with one client, 3 years with the next, etc. Excellent support staff and training. Training is top notch - I've never seen recruiter-training as good as what ADP RPO has in place. (They owns AIRS Training Services.) We work with the largest companies in the world (Fortune 100) who need to hire 1,000 or more people a year.

      Cons

      The work is challenging. Clients demand a lot of attention. During peak times, you will be working late (but can often be done from home).

      2.0
      Sep 6, 2016

      Sinking ship

      Hcm client consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      My direct associates and manager were the best of the best. Quality people who truly care about their clients. I was proud of my team and the quality of service we provided to our clients.

      Cons

      It's difficult to work for a product and service model you don't believe in. The "new" product does not work and the service model is broken, as it doesn't allow true accountability to each support contributor. It's a sinking ship and management doesn't seem to know how to fix it.

      Viewing 337 - 339 of 22,306 Reviews
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      Glassdoor has 24,895 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.