Is ADP a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at ADP have rated their employer with 3.2 out of 5 stars in 390 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at ADP .

Does ADP pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 390 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at ADP.

How happy are Client Support Analyst professionals working at ADP?

42% of Client Support Analyst employees at ADP would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Support Analyst professionals have also rated ADP with a 2.7 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1671) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1661 reviews)); "Flexible and good work life balance" ((in 1421 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1416 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1061 reviews)); "Very flexible and good pay" ((in 757 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 814 reviews)); "Some managers are bad apples but not all" ((in 482 reviews)); "low salary and very influenced" ((in 463 reviews)); "Poor upper management." ((in 157 reviews)); "Hours are long and unflexible" ((in 151 reviews))

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ADP

ADP Client Support Analyst reviews

3.2

42% would recommend to a friend

(390 total reviews)

Maria Black

50% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Career opportunities

3.1

Compensation and benefits

3.0

Senior management

2.7

Work/Life balance

Client Support Analyst employees have rated ADP with 3.2 out of 5 stars, based on 390 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

390 reviews

5.0

Oct 27, 2025

Strong culture, great resume builder

Account manager

Recommend

CEO approval

Business Outlook

Pros

Big culture, great door opening to future roles.

Cons

Grind role at times, slow product adoption

ADP Response

7mo

Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!

1.0

Oct 26, 2025

Horrible

Account manager

Recommend

CEO approval

Business Outlook

Pros

Benefits and treatment are good

Cons

Don’t recommended at all bad

4.0

Oct 22, 2025

Good company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice people and good benefits

Cons

Not a lot of room for growth.

ADP Response

7mo

We appreciate the review and rating. Thank you for sharing your ADP experience with us on Glassdoor.

Viewing 13 - 15 of 390 Reviews

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ADP

ADP Client Support Analyst reviews

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Ratings by demographic groups

Reviews by job title

Strong culture, great resume builder

Horrible

Good company

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