Is ADP a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at ADP have rated their employer with 3.3 out of 5 stars in 365 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at ADP .

Does ADP pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 365 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at ADP.

How happy are Client Support Analyst professionals working at ADP?

48% of Client Support Analyst employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Analyst professionals have also rated ADP with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1647 reviews)); "Flexible and good work life balance" ((in 1438 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1434 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1072 reviews)); "Very flexible and good pay" ((in 760 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 841 reviews)); "Some managers are bad apples but not all" ((in 484 reviews)); "low salary and very influenced" ((in 467 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 149 reviews))

ADP Client Support Analyst reviews

3.3

48% would recommend to a friend

(365 total reviews)

Maria Black

52% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Analyst employees have rated ADP with 3.3 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

365 reviews

5.0

Mar 3, 2023

Good company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great culture. Hybrid schedule. Many locations to work or transfer to

Cons

Work load can be a lot of you are coming from an entry level.

ADP Response

3y

We appreciate the review and rating. Thank you for sharing your feedback and information about your role within ADP.

5.0

Feb 24, 2023

Great culture, could improve valuing current talent

Account manager

Recommend

CEO approval

Business Outlook

Pros

Culture. People. Opportunity. Good leadership and solid future for company.

Cons

Could value employees more tan cheap talent.

ADP Response

3y

We appreciate the time you spent with ADP and the insights you shared about your experience. Your feedback will be shared with our leadership teams, so we can better improve our associate experience.

4.0

Feb 19, 2023

Customer service rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A good corporate company is & very professional. Coworkers are also helpful

Cons

Salary is less, too much work pressure

Viewing 133 - 135 of 365 Reviews

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ADP Client Support Analyst reviews

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Good company

Great culture, could improve valuing current talent

Customer service rep

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