Is ADP a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at ADP have rated their employer with 3.4 out of 5 stars in 394 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at ADP .

Does ADP pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 394 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at ADP.

How happy are Client Support Analyst professionals working at ADP?

46% of Client Support Analyst employees at ADP would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Client Support Analyst professionals have also rated ADP with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.4 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1625 reviews)); "Good work life balance and learning" ((in 1432 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1422 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1057 reviews)); "Very flexible and good pay" ((in 749 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 837 reviews)); "low salary and very influenced" ((in 484 reviews)); "Some managers are bad apples but not all" ((in 473 reviews)); "Poor upper management." ((in 155 reviews)); "Can be stressful and long hours" ((in 155 reviews))

ADP Client Support Analyst reviews

3.4

46% would recommend to a friend

(394 total reviews)

Maria Black

51% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (394 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Analyst employees have rated ADP with 3.4 out of 5 stars, based on 394 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

394 reviews

4.0

Jul 2, 2016

Employee friendly with plenty of opportunity to grow.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Fair pay, great benefits, full of opportunity to grow, company continues to grow, Monday through Friday, off holidays, eligible for benefits from day one

Cons

Lots of employees, so it is easy to get lost in the application pool if you haven't been networking to put yourself out there.

4.0

Jun 21, 2016

Not a bad place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I worked through a temp agency and they seemed like a very nice company to work for.

Cons

Sometimes it was hard to tell if they were all on the same page.

2.0

May 24, 2016

Data Entry

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very flexible hours, enjoyed the option of working from home. Decent pay based strictly from experience. Good company to work for.

Cons

Management lacked experience and other service reps are not avaliable to assist in training. Training classes are good, but could be improved to account for new services.

Viewing 352 - 354 of 394 Reviews

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ADP

ADP Client Support Analyst reviews

Company ratings over time

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Reviews by job title

Employee friendly with plenty of opportunity to grow.

Not a bad place

Data Entry

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