Is ADP a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at ADP have rated their employer with 3.4 out of 5 stars in 394 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at ADP .

Does ADP pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 394 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at ADP.

How happy are Client Support Analyst professionals working at ADP?

46% of Client Support Analyst employees at ADP would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Client Support Analyst professionals have also rated ADP with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.4 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1625 reviews)); "Good work life balance and learning" ((in 1432 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1422 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1057 reviews)); "Very flexible and good pay" ((in 749 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 837 reviews)); "low salary and very influenced" ((in 484 reviews)); "Some managers are bad apples but not all" ((in 473 reviews)); "Poor upper management." ((in 155 reviews)); "Can be stressful and long hours" ((in 155 reviews))

ADP Client Support Analyst reviews

3.4

46% would recommend to a friend

(394 total reviews)

Maria Black

51% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Client Support Analyst employees have rated ADP with 3.4 out of 5 stars, based on 394 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

394 reviews

4.0

Sep 11, 2016

Great culture, vibrant international team

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, amazing team atmosphere. Truly international workplace (+30 nationalities). Management is always backing the teams. Independence, flexibility, good work-life balance, working from home opportunities. Global market leader. Financially very stable company. Private health insurance. Competitive compensation package in the Spanish market.

Cons

Limited possibilities to influence product development, service delivery. Ambitious global product suite sometimes struggles to deliver according to client expectations. Career opportunities are definitely there but progress can be slow.

5.0

Jul 11, 2016

Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very great place to work. Always lively no dull moments. Everyone is so nice and helpful. I wouldn't change this job for nothing.

Cons

There is no bad comments to say great place. It's a real pleasant place everybody is so helpful and lively. On going training.

3.0

Jul 3, 2016

Acct Mgr

Account manager

Recommend

CEO approval

Business Outlook

Pros

Scheduling flexibility and company identification. Work life balance. Success is celebrated and teamwork is encouraged. Mgmt team is supportive and promotion from within is encouraged.

Cons

Pay not enough for what is expected. Technology is lacking for a company of this statue. Account Managers are taken for granted.

Viewing 349 - 351 of 394 Reviews

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Great culture, vibrant international team

Customer Service

Acct Mgr

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