Is ADP a good company to work for as a Client Service Representative?

Client Service Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Service Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at ADP .

Does ADP pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 154 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1664 reviews)); "Good work life balance and learning" ((in 1440 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1414 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1087 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 754 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 836 reviews)); "Some managers are bad apples but not all" ((in 475 reviews)); "low salary and very influenced" ((in 470 reviews)); "Poor upper management." ((in 151 reviews)); "Can be stressful and long hours" ((in 151 reviews))

ADP Client Service Representative reviews

3.3

41% would recommend to a friend

(154 total reviews)

Maria Black

60% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

154 reviews

4.0

Oct 23, 2016

Client Service Rep

Client service representative

Recommend

CEO approval

Business Outlook

Pros

I love this company. It really does try to attract and retain talent and I'm ever so grateful.

Cons

I don't have anything negative to say at this time.

3.0

Aug 21, 2016

Client Service Specialist

Client service representative

Recommend

CEO approval

Business Outlook

Pros

ADP had very friendly management and co-workers, great benefits, good pay. They had fun events to volunteer with and activities at work.

Cons

Very out of date programs. The main programs are DOS based still. Felt more like an IT help desk position than customer service because you do a lot of backend computer work to fix clients' payroll issues. One small issue requires many screens which can be difficult since it isn't intuitive at all. There was also a very strict schedule. Being a minute late to your break would put you "out of adherence."

5.0

Aug 13, 2016

Excellent conpany

Client service representative

Recommend

CEO approval

Business Outlook

Pros

They listen to your suggestions and ideas and try to implement them.

Cons

Ned ins is expensive.

Viewing 121 - 123 of 154 Reviews

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ADP Client Service Representative reviews

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Client Service Rep

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