Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1632 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1452 reviews)); "Good work life balance and learning" ((in 1432 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Very flexible and good pay" ((in 749 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 832 reviews)); "Some managers are bad apples but not all" ((in 480 reviews)); "low salary and very influenced" ((in 472 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 156 reviews)); "Can be stressful and long hours" ((in 149 reviews))

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (444 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated 22% below average by Associate Client Support professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

444 reviews

1.0

Feb 6, 2026

Worst Job ever

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Hybrid job position and easy job

Cons

My experience at ADP felt very call-center oriented, and personally I felt the pay didn’t fully match the workload. Shifts can be close to 10 hours with only two 15-minute breaks and a 30-minute lunch, which can feel restrictive when you’re consistently on calls. There’s also a high level of monitoring, and growth can seem challenging since most of the time is spent handling calls with limited flexibility. It can be a good place to gain experience, but it may not be ideal if you’re looking for faster career progression, flexibility, or higher compensation.

ADP Response

2mo

Thank you for sharing your review and rating with us on Glassdoor. We appreciate your insights.

5.0

Feb 1, 2026

Good Opportunity

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Benefits are good, 6% 401K Match and the people and little extra things like free catering and gift raffles they do for team morale is very nice. The hybrid 2 days from home and 3 days in office is also a pro.

Cons

Job is tough and there is a lot to learn, they give you 3 months of training before you take calls. Call centers can be a grind dealing with people all day so you have to be mentally strong.

ADP Response

5mo

Thank you for sharing your ADP experience with us on Glassdoor. We value your feedback.

1.0

Jan 31, 2026

Heavy on the Micro Management

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

- great co-workers - cafeteria in work building - hybrid

Cons

- constant badgering about taking long breaks - constant badgering about taking too long to answer the next call, - This job made me so depressed. I was very miserable here. - not a good work/life balance - During November-February, you are required to work OT, and taking time off is non-negotiable.

Viewing 7 - 9 of 444 Reviews

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ADP Client Support Associate reviews

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