I was provided a "case study" that involved a lot of Excel work. It was somewhat difficult as the data had issues that required some manipulation for normalization (time-based) and standardization. It definitely was not just a "pivot table" exercise.
Standards are just guidelines so we do not follow or have to comply with the requirements, right?
Phone screen: Tell me about yourself and general questions
Typical "STAR" (situation, task, action, result) questions like "When did you miss a goal and what did you do about it" and "Tell me about your most significant career accomplishment."
Experience and comfort with remote work.
What metrics would be important for analyzing product behavior.
1. How do you handle escalations? 2. How to write RCA? 3. Escalation Path
Why did you chose Unite Health Care?
Why do you want to work for Abridge?
Nothing unusual or unexpected.
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