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Retention Representative Interview Questions
1,294 retention representative interview questions shared by candidates
How comfortable are you with selling?
if i could break a rule and get away with it would i or have i
If my old manager was called what would he or he say about me?
Nothing hard just dress professional suit or dress.
1.A time you made mistake and how did you tackle it? 2. Customer ask you to do something against the rule. 3. A time customer made mistake and how did you tackle it?
How much do you know about what we offer in this role?
Tell me about a time you resolved a difficult customer's situation. What was the end result?
Star format, they asked for me to tell them a time that I went the extra mile for a customer.
STAR format. Sales focused answers
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