they can give real life project problem to solve in modeling domain and ask to justify your answer
Remote Technical Support Interview Questions
3,453 remote technical support interview questions shared by candidates
I don't recall anything too difficult. The whole process seemed a bit strange.
How would you troubleshoot your own network?
The whole interview was fairly simple (as long as you know how to code)
How would you handle a Irate customer who has been transferred around? How would you tell a non-tech savvy individual to locate their modem/router? Give us an example of an outstanding act of customer service you have done. Other more specific tech related questions
Q: Describe one time where you went above and beyond for a customer. Q: Explain how you would power cycle a modem and a router.
No questions were exchanged after I realized it was a full time position
No hard or difficult questions
No Questions asked.
Don you have any customer service expereince.
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