The questions asked were pretty straight forward. I was asked to describe how I handled a disgruntled customer. Most of the questions were about customer service experiences I provided in previous positions with other companies.
Remote Technical Support Interview Questions
4,290 remote technical support interview questions shared by candidates
customer service experience. Availability.
What's your best attribute? Are you emotional?
On the video interview they asked me to pretend I called a business on the phone. How would I lead the call?
Tell me about a time you created something.
A client has a requirement to monitor components of Windows systems (services, events, etc.) using WMI, and has created an unprivileged account in their domain for this purpose. They have asked you to identify the minimum permissions required to be able to query WMI from a remote system. The environment consists of servers running a mixture of Windows 2003 and 2008 which are all configured in the company domain. Please do the following: 1. Identify the minimum privileges required, noting any differences between versions of Windows. 2. Specify how the permissions are to be granted and deployed to machines in the environment.
Como foi minha experiência com este modelo de entrevista e como eu achava que tinha ido. Fora perguntas relevantes sobre a minha função anterior onde realmente buscaram entender como ela se conectava com a nova posição
- Quem é você? - O que você fazia na antiga empresa - O que você faz no tempo livre? Perguntas básicas no geral, sobre experiências prévias e projetos
What is a situation where you encountered a difficult client
What other technologies have you used?
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