Describe your experience working in an environment where performance metrics are critical to your success? Give me an example of a situation where you had to advocate for a caller to completely resolve their issue Describe how you demonstrated that you CARE about resolving a caller's issues What did you do or say to ensure you understand their issue?
Q: inquired about my French language proficiency and education.
Háblame acerca de ti y porque tu perfil sería bueno para la campaña asignada
Preguntas personales y conocimientos lingüísticos.
How will you manage work from home
Are you willing to make the commute to job location/work within hours.
Que hacías en tu antiguo trabajo? Como te vez dentro 5 años?
They will give you two PDFs and to watch a video most questions are from here
Answer questions in Spanish
Introduce yourself and your background and why you match the role
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