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Bilingual Customer Service Representative Interview Questions
500 bilingual customer service representative interview questions shared by candidates
How you keep up with news on the financial market? What's your view on the global economy? What is mutual funds, ETF, etc.
Was there a time you saw a coworker or manager do something bad and how did you respond
provide a specific example in which you went above expected to help a customer
How do you manage competing priorities
Experience
What did you do in a time where a customer was angry about an order or service.
(All In Spanish) What do you have to bring to the table?
All of the questions about violence, yes, multiple, threw me off. Things along the lines of, have you committed violence against a coworker?; do you quickly resort to violence when aggravated?
1 - level of french speaking 2 - availability for days/evening/weekends
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