UserTesting Customer Success Manager interview questions

Would not recommend interviewing with this company - interviewed for one position (2-3 phone pre-screens, half-day of in-person interviews and 1 additional video) and they went with another candidate, which I was fine with. The hiring manager then reached out to me and _asked_ me to interview for another position, and said that my skills matched much better with this position. I did the whole process again - another phone interview, another half-day onsite, and then another video interview, and then this is the rub - the recruiter then notified me via an _automated_ email that I did not get the second position. I then reached out to the hiring manager to see if she could talk for 5 minutes to discuss issues/constructive criticism, and she said she did not have time for me to have a talk. tldr: after interviewing for a second position that they asked me to interview for, having 10+ interviews with this company, going to two onsites, this company has absolutely no regard for the people interviewing, and sent automated emails after final interviews notifying people of their rejection, and don't care to share any constructive feedback. Don't waste your time here - recruiting and Customer Success do not care about you.

Multiple phone interviews, 3 hour on-site/Skype interview in Buckhead (ATL). After interviews were completed, I was given a call by their recruiting manager who was very excited to make me a verbal offer, then told me that a written offer would be sent early the next week. On Tuesday of the next week, I received a very short email from the recruiting manager. It stated, "Unfortunately, I have some bad news. The team has decided to pursue other candidates and we will not be making you an offer." When I inquired as to why the abrupt change of heart, UT's reply was, "We had other candidates in process, including a referral that has very relevant industry experience and a strong recommendation from the internal employee." So, they thought I was good enough to offer and then backed out a few days later. Unfortunately, after receiving this offer, I subsequently turned down two other offers, as UT was my first choice, which were then lost. What struck me most, in this poor experience, was that after the hours of prep and interview time, meeting me in person, and presenting me a verbal offer, my sudden and unexpected rejection was delivered via email with limited explanation. This is incredibly unprofessional and did not leave me with a good impression of the company. It is singularly the worst hiring experience I've ever had (and much of my career is in the HR world). If I were given the option to work with UserTesting in the future, this experience would weigh heavily on my decision to give them my business, and this will surely be a story I share with my colleagues and business associates.