TransPerfect Customer Service Representative (CSR) interview questions

It was an extensive process. It involves several rounds including phone interviews and in person interviews. The recruiter that I worked with was very helpful and timely with his responses. Overall, I would say, despite the regular exhaustion associated with interviewing, it was a pleasant process. Every interviewer that I met and was interviewed by was pleasant. I found the experience to be more of a conversation and less of an interrogation, which was something I appreciated.

Phone interview set up with an HR Recruitment Associate in PA. I was an internal reference, and was contacted promptly. A time was set up for a first screening call. The interview was OK, although it felt the interviewer was somewhat unprepared. He had barely read through my resume and began the interview with the typical: walk me through your experience. When I talked about my experience and how it is relevant to this role, I felt awkward silences and lack of interest. There were two sole questions that seems to be important to the interviewer: 1) what is your experience in the translation and localization industry, and 2) what is your salary/benefit package expectation? I felt as though if you do not fit perfectly within the organization's expectations in those two areas, you are quickly disregarded. Since my salary expectations, although I mentioned were flexible and negotiable, were higher than the role bracket, they promptly sent me an email stating they had dedided to move ahead with other candidates.