I applied online. I interviewed at The Cigna Group in Jun 2023
Interview
Great interview process! Ask a lot of customer escalation questions and what would you do in those circumstances. Just breathe and relax ..and be yourself! Also ask questions at the end about the role. It shows you really want it!
Interview questions [1]
Question 1
How would you handle a customer who continue to be rough?
I applied online. The process took 1 day. I interviewed at The Cigna Group (Dallas-Fort Worth)
Interview
Contacted via email. Email back-and-forth a few questions. Had to send screenshot of Internet speed. Got back with me soon. That is all I have done so far. Waiting for contact back
The interview process was very quick. The interviewer was nice welcoming and funny. It made me much more comfortable with the whole process. I received an offer the next day.