Question 1

Is The Cigna Group a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at The Cigna Group have rated their employer with 3.2 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of The Cigna Group employees being 3.5 out of 5 stars. Search open Customer Service Representative CSR Jobs at The Cigna Group now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at The Cigna Group.

Question 2

Does The Cigna Group pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at The Cigna Group with 3.6 out of 5 stars based on 52 anonymously submitted employee reviews. This is 2.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries and benefits at The Cigna Group.

Question 3

What are the top reviewed jobs at The Cigna Group?

Accepted Answer

Customer Service Representative (350), Software Engineer (80), Business Analyst (65), Customer Service Advocate (65), Manager (65), Project Manager (65), Analyst (60), RN Case Manager (59), Customer Service Representative (CSR) (57), Underwriter (56), Director (53), Claims Representative (49), Intern (42), Case Management Analyst (39), Pharmacy Technician (36)

Question 4

What are the pros of working at The Cigna Group according to real employee reviews?

Accepted Answer

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 564 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 446 reviews)); "Work from home is great" ((in 390 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 380 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 332 reviews))

Question 5

What are the cons of working at The Cigna Group according to real employee reviews?

Accepted Answer

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 148 reviews)); "bad managers are not removed" ((in 145 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 96 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 62 reviews))

The Cigna Group

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Good environment and nice office with no major cons

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