I applied online. I interviewed at The Cigna Group
Interview
I applied online for a remote position, received an email from recruiter next day asking to schedule a screening interview via webx. There was only 1 date available for the following Tuesday so I scheduled it. Recruiter seemed nice, she told me I didn’t have to be on camera, but she seemed to rush the interview, and asked if I had anymore questions, At the end I told her I didn’t feel like I expressed my experience enough so I volunteered more details, she then said the next step would be to do a video interview with the hiring managers and I would be receiving an email with additional questions and an email to schedule. Received the email from recruiter about 2 hours later, sent the information back and received an additional email asking to schedule a couple hours later. I didn’t check my email till later but email said I had 24 hours to respond, when I clicked to schedule, it said no time slots were available. I sent a screenshot to the recruiter. Will update when I get a response
UPDATE: So I had my 2nd interview today July 24th it seemed to go very well. This time it was on camera, and the supervisor who interviewed me was very friendly and engaging. She forgot to turn her mic on in the beginning and I had made a gesture that her mic was off. I told her she should do that on purpose with every interview cause it deffinately broke the ice. I think she found that funny. The interview consisted of several basic interview questions afterwards she said I would recieve a notification 24 to 48 hours. Fingers crossed I got the job. Update: Recruiter called me today to tell extend an offer.. I GOT THE JOB. it is contingent based on a drug test and background.
Interview questions [1]
Question 1
Tell about a time you dealt with an angry customer.. How did you handle it?
I applied online. The process took 5 days. I interviewed at The Cigna Group (Orlando, FL) in Jul 2024
Interview
The interview was a video chat with two managers. Very informative of the job and what is expected of you. The interview lasted approximately 45 minutes. Finished the interview with a complete understanding of the role.
Interview questions [1]
Question 1
Describe situations from your previous job and how you handled them?
I applied online. I interviewed at The Cigna Group in Jun 2024
Interview
My first interview was a screening with a recruiter, after taking an online assessment and seemingly passing, they emailed me. It seems every recruiter may be different, this one gave me the choice of being on camera. They asked me basic questions, mainly determining if the schedule and requirements would be a fit. I then got moved on to schedule the main interview with the hiring manager. It was a lot of behavioral questions using the star method, and a role play. I do believe I went on tangents, giving too much information at times and I messed up a bit on the role play, I missed something the interviewer said. I didn’t get the position, however I had another recruiter reach out for a different role, that role was then cancelled. Finally I received another request to interview as I had applied to many roles and this was just a phone call. Similar questions as the other recruiter interviews. I moved on to the hiring manager and this time I had practice interview questions and was prepared. I did get an offer the next day.
Interview questions [1]
Question 1
What was a time where you had conflict with someone that you worked with? How was the issue resolved?