Right to work in the UK (Asylum & Immigration Act 1996). I can provide confirmation that I am legally entitled to work in the UK. Please provide your National Insurance number Availability to work: Can you confirm that you are able to work the hours you are applying for? Have you been convicted of any criminal offence/s, which are not yet spent under rehabilitation? (offender Act 1974). Do you live more than 30 miles away from the Store/Distribution Centre/Dotcom Centre that you are applying for? Working as a customer assistant, you will often be interacting with customers who have high customer service expectations. How do you feel about that? Working as a customer assistant, you will be working during some of the busiest times. How do you feel about that? Working as a customer assistant, you will be working in a team and will often need to ask team members for help or advice. How do you feel about that? As a Customer Assistant, customers are your top priority. You will often be asked questions by customers whilst carrying out other important responsibilities. How do you feel about that? A customer asks you about their dotcom order, you don’t know much about it because that is a different department that you have not worked in. What do you do? You have just helped a customer find the crumpets and they continue to chat to you about what they have been doing that day. You need to finish refilling the bakery. How do you respond? A member of your team is preparing a customer promotion. She has just been asked to help on checkouts and asks if you could take over. You are currently helping a customer. How do you respond? You are tidying an aisle when you hear a couple behind you discussing prosecco for a party this evening. What do you do? You are still getting to know your team when your manager asks you whether you would like to help out in another department. How do you react? A customer asks about a particular type of corn flakes, we have sold out of that particular brand. How do you respond?