I applied online. The process took 2 days. I interviewed at Tesco (Manchester, Inglaterra) in Jul 2021
Interview
Easy interview
Asked 3 questions which were scenarios and they just wrote down your answers. Used to be a lengthy process but it’s significantly shorter now. Overall, I was probably in there for 20 minutes, maybe less. Got told I’d be phoned the day after to let me know but it was actually 2 days.
Group Interview, lasting around 45 minutes, consisting of: a group activity that required making a tower out of limited supplies (paper, Sellotape etc.), this was more to see how you interacted with others in a team dynamic, more than your problem solving skills. Positivity is key here. This was followed by a one-on-one interview chat, which was very relaxed and natural.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customer?
I applied online. The process took 1 week. I interviewed at Tesco (Launceston) in May 2016
Interview
I went up to customer services and they took me to the back offices, I was interviewed by the then grocery line manager. She asked me some questions and was very nice to me, especially considering I’d never had a job before. I was then given a quick tour of the shop floor and did about 15 minutes of shelf stacking with one of the senior members of staff.
Interview questions [1]
Question 1
When have you provided good customer service or what do you think good customer service is?