I applied online. I interviewed at TUI Group (Ramsgate, Inglaterra) in Jul 2018
Interview
Online application, including answering 10 scenario questions with best/worst options. Telephone interview 15 mins, easy , friendly chat. Face to face interview, lasted 30mins of general discussions over what my past experience has been within the travel and customer service/ sales. Asked a few questions about why I thought I was suitable for the job and what my experience could bring to this position to enhance the best in customer experience & service.
Interview questions [1]
Question 1
What could I bring to the business from my past experiences, what has gone well & when I have gone above & beyond for a customer.